The Creative Coast Alliance

IT Support Specialist

Corey Gillenwater — Tue, 25 Mar 2008 22:12:09 -0500

Corey Jack Gillenwater
8705 Whitefield Ave, Savannah, GA, 31406 • (912)308-4836 • coreygillenwater@hotmail.com

OBJECTIVE
To continue expanding my ability to tackle dynamic, technological challenges while earning the reputation and expertise needed in order to become the best that one can achieve.
EXPERIENCE Lead User Support Technician
Savannah Technical College, Savannah, GA
From December, 2005 to Present
• Focus on hardware troubleshooting and upgrading, software deployme......nt and maintenance including many instructional programs, network troubleshooting with a 200+ client base while leading the ITS team through projects and requests with a high sensitivity and large scope.
• Hardware specialty including video, sound, cpu, motherboard, disk drives, system memory, NICs, and network physical components such as cabling and switches.
• Project management experience. Call center operations management. Service Desk administration and deployment. Active Directory experience.

EDUCATION Associates Degree in Networking Specialist
Associates Degree in Microcomputer Specialist
Savannah Technical College, Savannah, GA
• Network Administration
• MOUS Certified Technician, Computer Repair Specialist•
Special Interests Savannah Taekwondo Academy
• 3rd Degree Black Belt
• Student for 10 years
• Instructor for 5 years
REFERENCES Excellent References Available Upon Request

Creative Manager with a Techy twist

Eric Sharpe — Sat, 14 Jun 2008 13:38:49 -0400

Eric Thomas Sharpe
912 .247.5060 | Sharpey@gmail.com | Savannah, GA
__________________________________________________________________________________________

Academic Experience
University
BFA Advertising Design - Savannah, GA ’07
FSU Study Abroad Summer Program
Valencia, Spain ’04

Work Experience
Paid work

2008 – United WebWorks
Project Manager, Head Designer, Technical Support, Sales
Wearing many hats, bringing projects from start to finish. Bringing in sales leads f.........rom prospects to clients, technically supporting clients, managing a staff of 5 Designers and Developers

2007 - Westin Savannah Harbor and Golf Resort
Graphic Designer/Advertising
Graphic Design for local to national advertising
WestinSavannah.com

2007 - Celia Dunn Sotheby’s International Realty -
Advertising/Marketing Specialist -
Graphic Design, International Ads, Real Estate Marketing CeliaDunnSIR.com

2006 - present Digital Doc LLC - CEO and Founder Startup computer repair, consultation teaching services, website design and development.
Freelance graphic design and web design.
DigitalDocLLC.com

2006 - Hilton Head Island Photography
Photo Editor/Retoucher and Color Specialist
HiltonHeadIslandPhotography.com

2004-06 - Gryphon Tea Room
Savannah Tea Room - Server, Bartender, Dishwasher and Chef at two local tea rooms in Savannah

Internship
2004 - Checkpoint Systems Europe (METO)
Internship in HQ of Marketing Department
Located in Barcelona, Spain
CheckpointMeto.com

Other Jobs
Historic Restoration – Electrical and Construction
Radio Shack - Sales Associate
UPS - Delivery Helper
Sports Authority - Sales Associate
Rude Rudy’s - Late night Pizza chef
Lifeguard - CPR trained

Leadership
Eagle Scout Award
24 Merit Badges and Bronze Palm
Founding Secretary for SCAD AD Club
Captain of intramural soccer team

Technical Skills
Entire Adobe Suite
3D/CAD Software
PC/Mac Hardware/Software repair
Networking/Wireless
Photo Editing
Sound Editing
Great Lunch and Breakfast Chef

Voyages
Austria
Canada
Ecuador
France
Germany
Mexico
Netherlands
Spain
35/50 States in the USA

IT professional with 20+ years experience

Michael Elkins — Tue, 22 Jul 2008 14:28:38 -0400

To: Hiring Department

My resume shows my experience and array of skills that I believe will be an asset to your organization. I have a very diverse background which enables me to deal with a broad spectrum of work environments as well as a broad spectrum of customers. I look forward to hearing from you and appreciate your time and consideration.

Michael S. Elkins

274 Pampas Dr. Pooler, GA 31322 912-429-3581

Summary
Highly skilled Desktop Operations Support professional with over twenty years experience working with a wide variety of computer systems. Associate’s Degree from CCAF in Information Management.

Education
Currently enrolled at Savannah Tech in CCNA certification course.
Associate’s Degree Information Systems Management – CCAF awarded August 2003

Skills
● Windows (All versions)
● MS Office (All versions)
● A+ Certified

Work History

May 2004 – Present : Open Contracts with DVDExpress, HP and Suntrust Banks for printer, kiosk and PC maintenance support.

Feb 2006 – Dec 2007 (Contract): Great Dane Trailers Desktop Support Engineer : Support for desktop PCs and laptops for Savannah location and 27 branches. Troubleshooting and repair of PC, laptop and printer problems. Work with a variety of drive imaging systems. Hardware migration from NT Workstation platform to standardized XP. Heavy installation of CATIA, Smarteam and Oracle systems. Data archiving incidents under Exchange and Windows Server 2003.

Aug 2004 – December 2005 (Contract): Compucom Systems, Inc – Field Service Technician
Responsible for maintenance and service to trouble calls (PC, software, networking and printer problems) for BB&T banks, Wal-Mart Stores and Bellsouth Centers. Maintenance and repair of some network systems. Assisted in multiple new location setups. Experienced in server maintenance and upgrades.

Apr 1980 - Aug 2004 : Computer/Communications Support, GA Air National Guard
Assisted LAN Managers in maintenance and upgrade of LAN system. Sole maintenance technician for online systems to host base. Assisted in retrieval of confidential and normal message traffic. Responsible for responding to trouble calls from users for software and hardware problems. Assisted in upgrade of PCs hardware and software systems. Responsible for inventory of computer equipment for base and off-base units (2000+ inventory total).

Michael Elkins
912-429-3581 (cell)

Administrative Assistant

Mary Williams Wade — Tue, 19 Aug 2008 09:18:40 -0400

Mary Williams Wade
11910 White Bluff Road R3
Savannah, GA 31419
(912) 335-2400
Email: connection_online@yahoo.com

Dear Sir or Madame:

I have over twenty years of experience working with diverse populations from all economics and educational backgrounds.

I have administrative and supervisory experience, as well as customer and human services experience. I have trained new staff members, participated on job search committees, developed and facilitated workshops, and case managed extensive caseloads while working for a community college and Welfare-To-Work collaboration.

In addition, I have experience in internet and computer operations, data entry and high volume call center technical help desk support. Other abilities include operation of all business machines, experience in Microsoft Office Suite, clerical and general office procedures, solid communication, interpersonal and excellent organizational skills.

Through my work, education and life experience, I have acquired the skills and knowledge necessary to bring a wealth of desirable productivity to a firm such as yours.

The team building, networking, organizational and efficiency skills I have developed will be put to good use at your agency.

My well-rounded customer service skills would be invaluable in this position. I have attached my resume and credentials for your review. I would appreciate an opportunity to interview for this position to further discuss my qualifications.

Thank you for your consideration.

Mary Williams Wade
11910 White Bluff Road R3
Savannah, GA 31419
(912) 335-2400
Email: connection_online@yahoo.com

Objective

A professionally challenging position with opportunities for advancement.

Qualifications

Highly-motivated team player with excellent supervisory, managerial and administrative skills.

Results oriented with exceptional organizational, interpersonal and solid communication skills.

Extensive experience in human and social services, assessment and case management.

Hard-working, flexible, self-starter, with a positive, professional attitude and strong work ethic.

Education

01/81 Mercy College Associates Degree A.A.S

- Computer Information Systems: WINDOWS: Word, Excel, PowerPoint, Access

- Computer Experience: DELL, IBM, HP, ITT, HONEYWELL, VAX

Certifications:

05/07 ARC of Onondaga Medication Administration Certification
01/04 Cornell University Family Development Credential
05/94 SUNY/EOC Business Automation – Microsoft Office Suite, Internet
05/81 Mercy College Liberal Studies, Humanities, Behavioral Science

Vocational: CPR, First Aid, Defensive Driving, Diversity, Corporate Compliance, HIPPA

Employment

6/05 – 01/08: Skills Instructor ARC of Onondaga, Syracuse, NY
Teaching, monitoring and assisting developmentally challenged adults in a residential setting with daily life skills and providing positive behavior supports; assisting client’s with daily health, hygiene and nutritional care as needed; monitoring and documenting health care needs and changes to medical condition; planning, coordinating and participating in consumers' external, social and community activities promoting inclusion and independence; interacting with families and service providers; ordered and maintained inventory of daily required medication(s); administered medication according to MAR; maintained incident reports, medical and daily activity logs; trained and supervised new staff.

10/03 – 03/04 Help Desk Technical Support Sutherland, Syracuse, NY
Provided technical income tax support at help desk call center via telephone/email; customer service for user’s of online tax preparation software; credit card billing, data entry and computer operations. Extensive internet knowledge base research, high call volumes.

03/95 – 06/05 Job Coach Onondaga Community College, Syracuse, NY
Provided extensive assessment, case management and counseling to individuals receiving public assistance services; maintained detailed case notes, statistical data and pertinent client information; provided referrals to area employers using the Department of Labor Job Bank, employment service providers and temporary employment agencies in collaboration with local community service and employment related service providers; processed Food Stamp determinations and conciliations, work experience referrals to community training agencies and post-employment follow-ups; facilitated mandatory Welfare-To-Work training initiatives, including job search, interviewing techniques, applications, resumes and job retention classes.

05/94 – 03/95 Order Processor Modular Pumps, Liverpool, NY
Processed highly technical and individualized pump systems according to client specifications; updated customer database; provided technical customer support; maintained inventory.

11/90 – 12/93 Night Auditor Desoto Hilton, River Street Inn, Savannah, GA
Front desk customer service, bookkeeping/accounting of daily cash and credit card transactions; handled multiple cash drawers, data entry, reservations and resolved customer complaints.

10/86 – 06/90 Order Fulfillment Manager TASA, Brewster, NY
Managed shipping, receiving, warehouse department; coordinated order processing for all inbound/outbound shipments; data entry, verified orders and processing of all other pertinent paperwork accompanying orders, coordinated work flow, staff assignments, inventory control.

04/83 – 12/86 Computer Operator Honeywell, Pleasantville, NY
Operated mainframe computer and peripheral devices, system backups; extensive data entry.

Dedicated Management Professional

John C. Kicklighter — Mon, 25 Aug 2008 11:48:17 -0400

SUMMARY OF QUALIFICATIONS:
Management Professional with progressive and extensive experience in Human Resources, Customer Services, Operations, and Project Management in the business industry.
Excellent communication and presentation skills with a proven ability in establishing and developing successful relationships by providing comprehensive attention to client’s needs.
Proven leadership record with a successful history of increasing efficiency and productivity, developing and introducing new methods, programs and systems.

EXPERIENCE:

JOB TRAINING UNLIMITED, INC. 09/07 - 07/08
Program Manager & Youth Service Specialist
Responsible for the daily functions necessary to achieve and maintain goals required of a service provider working with the Workforce Investment Act youth in the Coastal Georgia Region.
Interacted/coordinated with various community agencies, local schools, Coastal Workforce Services (Administrative Entity) and the Coastal Workforce Services Youth Board to service our youth customers.
Developed relationships with local businesses to recruit as partner worksites helping to ensure a positive learning work experience for the youth in our program.
Managed/Supported two Youth Service Specialist working to help youth between the ages of 14 and 21 obtain and maintain employment by providing and/or coordinating training, work experience, skills and resources.
Monitored and interacted with the Youth Services Specialists and our youth on a regularly scheduled basis to provide support, coaching and ensure goals were met.

REAL ESTATE 11/01 - 09/07
Realtor
CENTURY 21 Ways Station (Georgia)
Re/Max Central Florida
R&F Properties of Central Florida, Inc.

UNITED HEALTHCARE OF FLORIDA, INC.12/00-11/01
Operations Manager, Health Plan
Managed the transition/consolidation of Customer Services to other service locations. Orlando Customer Services center closed 2001.

Manager, Customer Services 3/98 - 12/00
Managed four customer service teams in the daily functions related to processing both telephone and written inquiries for the Central/North Florida region.
Responsible for forecasting for the department, creating and incorporating policies and procedures, and recruiting and training employees.
Handled sensitive member, employer, broker, and provider inquiries regarding healthcare benefit coverage, claims, and grievances.
Coordinated with Sales, Network Delivery, Care Coordination, Billing and Enrollment and Claims to ensure customer expectations were met.
Ensured customer calls servicing level were meeting or exceeding performance standards.
Assisted with the transition/consolidation of Medicaid Enrollment.

AVMED, INC. (Florida) 08/96 - 2/98
Manager, Claims Operations
Responsible for approximately fifty employees processing managed care claims for four plan areas including Tampa, Orlando, Jacksonville, and Gainesville.
Maintained a high level of claims service standards relating to accuracy and turn-around time during the implementation of a new processing software system.
Provided support to the project team, assisting in the implementation of the software system.
Coordinated with Customer and Physician Service departments to ensure the appropriate level of service was provided to both the providers and members.
Worked closely with the provider community to resolve outstanding claims issues.
Recruited and ensured all Claims Examiners were trained.

BLUE CROSS BLUE SHIELD OF FLORIDA, INC. 11/78 - 8/96
Manager, Customer Services, National Accounts
Supervisor, Medicare B, Customer Services Area
Supervisor, Medicare B, Claims
Corporate Collections Specialist, Finance Department
Customer Service Representative, Federal Customer Service Department

Jeffery S. Williams

Jeffery S. Williams — Mon, 25 Aug 2008 12:47:43 -0400

Professional Experience
June 2003-Present
WSAV TV Savannah, Georgia

• Promoted to Multimedia Content/Coverage Coordinator in June 2007
 Assigned reporters and photographers to daily stories and breaking news situations
 Ran weekly meetings to discuss short-term and long-term coverage planning
 Monitored scanners and wrote material for newscasts & website throughout the day
 Sent breaking news text and email alerts
 Helped set up on-air crawls in breaking news situations
 Set up election templates and collected results for Decision 2007 and 2008 coverage
 Gathered local high school football scores and entered info into script templates for weekly Friday Night Highlight Zone program
• Promoted to Coastal Sunrise Producer (Two-hour weekday morning newscast) in October 2006.
 Wrote scripts
 Booked guests
 Coordinated live breaking news/feature remotes
 Edited video
• Promoted from Intern to Associate Producer of Coastal Sunrise, within six months.
 Assisted producer by writing stories and promotional teases
 Wrote and updated website content
 Helped edit and roll video
 Coordinated numerous Red Cross blood drives at WSAV
 Worked as on-site field producer during G-8 Summit coverage in 2004

Education
1997-2003
Georgia Southern University Statesboro, Georgia
• B.S. in Broadcasting (HOPE scholarship recipient)

Specialized Courses
• Writing: News, Writing, & Reporting; Feature Writing; Broadcast News; Writing for the Electronic Media
• Production: TV Studio Production; Video Field Production & Editing; Digital Video Editing; Electronic Media Sales; Audio Production; Telecommunications; Computer Applications

Skills & Achievements
• Named Employee of the Quarter in 2007
• In 2004, Coastal Sunrise was named the fastest growing morning show (by share) ever by an NBC affiliate.
• Trained in WordPerfect, Microsoft Word, Excel, PowerPoint, & Outlook software
• Basic skills: ENPS, GrassValley non-linear editing system, Adobe Premiere, Adobe Photoshop, and Casablanca

Employment History
WSAV TV 2003-Present
Savannah, Georgia
-Multimedia Content/Coverage Coordinator
-Producer
-Associate Producer

Publix Supermarket 2001-2003
Savannah, Georgia
-Stock clerk

Walt Disney World 2001
Lake Buena Vista, Florida
-Internship

GAP Inc. 2000
Savannah, Georgia
-Sales associate

Chick-Fil-a 1997-1999
Savannah, Georgia
-Cashier

Business Education Teacher

Dana R. Barnes — Mon, 01 Sep 2008 14:19:50 -0400

CAREER OBJECTIVE: To obtain a Business Education position in a high school setting with the opportunity to teach.

EDUCATION:

Savannah State University Savannah, Georgia
Bachelor of Business Administration, Computer Information Systems
Concentration: Applications Development
Graduation Date: December 10, 2005

Georgia Southern University Statesboro, Georgia
Master's of Counselor Education
Concentration: School Counseling
Anticipated Graduation Date: May 2011

Completed / Pass.........ed Exams
GACE Basic Skills Assessment, 4/28/07 and 10/27/07
GACE Business Education Content Assessment, 3/29/08

Relevant Interests:
Business Communications & Information Technology, Management, and Career Development

EMPLOYMENT:

10/07-Present Savannah State University
Savannah, Georgia
Office Assistant
~Carry out the mission of the Office of Retention and Student Success
~Maintain testing schedules using Microsoft Outlook and Banner 7
~Generate correspondence such as letters and memorandums
~Assist with telephone inquiries and office visits of students, parents, faculty, and other staff as it relates to the Office of Retention and Student Success
~Accurately handle cash transactions using Microsoft Excel

2/00-01/07 JCPenney Savannah, Georgia
Customer Service Associate
~Demonstrated positive customer service effectively in all situations
~Trained new employees
~Resolved customers' problems regarding JCPenney's products

VOLUNTEER EXPERIENCE:

March of Dimes Savannah, Georgia
~Provided professional gift-wrapping hourly
~Secured donated funds into safe

AWARDS RECEIVED:

Savannah State University Honors Award, Spring 2004, 2005

PROFESSIONAL MEMBERSHIPS:

Association of Information Technology Professionals, 3/02-8/04

Mike's Resume

Michael Swart — Mon, 08 Sep 2008 15:46:02 -0400

Michael Allen Swart
Savannah, Georgia 31406
michaelswart@hotmail.com
(912)667-7353

Objective:
An interesting job with the opportunity for advancement that offers me the opportunity to gain new skills, utilize and improve my education, and overcome new challenges.

Education:
Armstrong Atlantic State University, Savannah, GA. Senior pursuing Bachelor's degree in Information Technology, currently not attending. Grade point average: 3.01.

Experience:

2/2007 to 8/2008: Dixie Box............ and Crating Savannah, GA
Warehouse Supervisor (Keter North America Account) Managing crew to
unload port containers and stock, organize, and ship plastic products for Keter customers (including Lowes, Home Depot, and Wal-Mart)

1/2001 to 1/2007: Clean USA, Inc. Pressure Washing, Window Cleaning, Mold Remediation, Savannah, GA. Crew Leader, managing jobsite crews, doing estimates, handling customer phone calls, and laboring in the field.

1/1999 to 1/2001: United Parcel Service Savannah, GA Pre-loader, Loading package cars for route delivery.
Skills:
Word processing (Office 2003 SBE), basic JAVA, basic HTML, basic Visual Studio. Experience installing and troubleshooting pc hardware/software (drive replacement, home networking, formatting and installing OS). Familiarity with Windows XP. Forklift operation (slip sheet, clamp, and standard sit-down counter-balanced). Jockey truck operation. Cycle count and order verification. Supervisor experience.

Interests:
Armstrong Student Association for Computing Machinery member.

Awards:
Computer Science Engineering and Mathematics Scholar, 1/2005 to 12/2006.

Graphic Designer

Cristina Guzman — Wed, 24 Sep 2008 20:47:41 -0400

I'm interested in any job concerning graphic design or project assistance. I am fluent in Spanish so I could be a big asset for any company concerning the Hispanic population. I have a bachelor's degree in Fine Art with a concentration in graphic design. I have 2 years of experience as a graphic designer for a National publication (USRiderNews). I'm very versatile and I'm willing to learn anything.