The Creative Coast Alliance

Help Desk Tech

Cynthia Streeter — Wed, 14 May 2008 09:15:40 -0400

CYNTHIA M. STREETER
844 MacArthur Street
Rock Hill, SC 29730
Home: 704.650.3570 cynthia.streeter@yahoo.com

PROFILE

Highly motivated, results-focused professional with extensive experience in technology and operations. Skilled Senior Computer Operator with proven strengths in training and documentation. Proactive individual with strong leadership and organizational skills. Core competencies:

•Work Process Development and Improvement
•Process, Procedure and Function Documentation
•Operations Support and Team Training
•Help Desk Ticket Resolutions
•Help Desk and Database Maintenance
•Error Troubleshooting

TECHNICAL SUMMARY

Hardware: HP Mainframe and IBM RS6000 Systems
Operating Systems: UNIX, AIX, AS400, XP
Equipment: Kofax and Fujitsu Scanners
Software: Microsoft Word, Excel, Access, Outlook, Crystal Reports, FTP
ERP: Glovia

PROFESSIONAL EXPERIENCE

BSN-JOBST, Charlotte, NC
Senior Computer Operator
1988 – 2007

MAIN RESPONSIBILITIES

•Provided first level technical help desk support including Windows and Outlook.
•Resolved help desk tickets for Glovia, BPCS, LaserVault and Windows and peripherals.
•Created purchase orders and received in computer inventory.
•Ran all daily, month-end, quarter-end and year-end processes in Glovia.
•Maintained all job functions including designing scripts, including EZ Spooler.
•Tracked, updated, entered and maintained asset/inventory data in an Access and TrackIT databases.
•Worked closely with programmers and network techs to keep them informed when processes failed.
•Oversaw operational procedures such as bank downloads, EDI, FTP, archive download scripts.
•Checked system and user CPU usage if jobs seem to run slow or if users send help desk tickets.
•Monitored XP Server 2000/2003 backups.

PROFESSIONAL ACCOMPLISHMENTS
BSN MEDICAL
•Trained computer room support teams ensuring that additional team members could execute daily computer room duties and provide consistent coverage.
•Documented all operations, functions and procedures.

SUBWAY RESTAURANT
•Hired and trained new staff members on open, close and rush hour operations.
•Implemented and documented procedures for more efficient work flow.

ADDITIONAL RESPONSIBILITIES

•Checked 6 servers, logs and backups daily.
•Checked JCL’s and on screen error messages during job execution.
•Used data cartridges and reel to reel tapes for backups. I have changed network tape sets daily and weekly on the servers and our ERP system.
•Printed Invoices, Labels, Checks, Statements and reports from windows and Glovia (our ERP system).
•Well versed in following specific order of operations for running company information from simple reports to critical updates.
•Cleaned, un-jammed, tested, connected printers as well as ordered and changed ribbons, toners, cartridges for computer room printers, users personal and departmental printers.
•Reset systems in event of crashes and kept management informed of recovery progress.
•Monitored system problems via UNIX and Windows XP.

EDUCATION
Associate Degree, Business, Owens Technical College, Walbridge, OH 1985-1988
PC Repair – Monroe Community College -Online- Jan. 2008

COMPANY SPONSORED TRAINING
Completed New Horizon courses: Excel, Access, Managing Multiple Project and Deadlines, Crystal Reports
2005-2006

REFERENCES AVAILABLE UPON REQUEST

Leader, Team Developer, Project Manager Seeks Leadership Position

Heather Feld-Gore — Wed, 28 May 2008 20:11:50 -0400

TARGET FUNCTIONS
• Staff, Team, and Leadership Developer
• Customer Service Executive
• Human Resource Executive

AREAS OF EXPERTISE
Leadership Skills
• Marketing employer to customers and prospective employees
• Representing employer to internal and external constituents
• Customer service skills
• Recruiting and hiring staff
• Providing vision for area and staff
• Monitoring performance of area, functions and staff
• Human resource management
• Verbal .........communication skills
• Presentation skills
• Critical thinking skills
• Problem solving skills
• Decision making skills

Team Development
• Assess team and individual needs and strengths
• Utilize experiential learning strategies for team and individual development
• Training and development
• Counseling skills
• Transition support skills
• Active listening and response to team members
• Ongoing support and challenge of team and individual development
• Initiate internal and external collaboration on initiatives and projects
• Motivation and empowerment of team and individuals
• Recognition of team and individual accomplishments
• Knowledge of psychology, sociology, and organizational behavior

Project Management
• Policy and procedure development and implementation
• Event planning and implementation
• Assessment initiatives and accountability
• Implementation of/accountability for timelines/resources for self/others
• Written communication skills
• Reporting skills
• Budget skills
• Reading comprehension skills

PROFILE
• Georgia Housing Officers Outstanding Professional of the Year, 2007
• Certification: Experiential education teacher and teams kit facilitator
• Successfully fills and balances multiple roles, functions, and priorities
• Strong interpersonal, communication, and collaboration skills
• Builds, develops, and maintains collaborative relationships and teams
• Student services professional with 10 years post-masters experience
• MSE in Counseling/College Student Development
• BS in Psychology with Honors

EMPLOYER HISTORY
• Savannah College of Art and Design
• Wichita State University
• University of Wisconsin Oshkosh

Please contact for complete resume.

Instructional Design

Mary Pascarella — Sun, 29 Jun 2008 22:44:25 -0400

MARY PASCARELLA
(229) 561-1907. Email: pascarellamary@gmail.com

-SUMMARY OF QUALIFICATIONS-
Unique synergy of technical, creative and people skills to design, develop, manage and implement end-to-end training solutions in the information technology sector. Experienced Instructional designer having worked several PeopleSoft ERP’s developing end-user training and support on public sector legacy systems,

-CONSULTING HISTORY-

Palm Beach County Clerk. Training Project Manager for large.........-scale fixed-cost PeopleSoft 9.0 Implementation.

Project ATLAS United States House of Representatives. Training content development on PeopleSoft Financial modules.

IBM Project ENCOMPASS State of Indiana. Lead training content developer and Oracle User Productivity Kit training manager. Content development on PeopleSoft Asset Management and Accounts Receivable financial modules using Oracle UPK for the State of Indiana Auditor of State. Conducted train-the-trainer and designed and implemented training standards.

TransAmerica Training Management. Conduct Oracle UPK training courses. Develop web-based marketing and promotional communications. Attend regional user groups to present UPK seminars and corporate training solutions.

BearingPoint Project Aspire State of Florida. Training content developer on PeopleSoft on Asset Management and Treasury financial modules using Oracle UPK for the State of Florida.

Lucent Technologies. Project Manager, Instructional Designer and Web content manager. Managed a team of programmers that developed an internal training portal within six months of starting the project. Migrated to web content manager inputting all web-based content, deployed new training courses and managed all registration and event announcements on training portal. Instructional design work assisting subject matter experts in developing training materials. Facilitated all global telephone-training events of 6 - 10 courses per month. Member of a management team coordinating Lucent sales conferences by tracking deliverables using MS Project. Assisted with conference registration databases, email communications, transportation plans, developing staff and session facilitator duties and creating and managing department showcase booths at these conferences. Statistically analyzed participant feedback forms using Access database.

Prentice Hall. Author of Essentials Microsoft Project 2003. Writer for a series of Microsoft Office XP (2002) instructor-led computer training books. Ongoing technical editing for the Go and Essentials series, computer training textbooks for Microsoft Office versions 2003 and 2007.

Valdosta Board of Realtor. Maintenance of a real estate MLS database program tracking Broker and Agent activity. Developed business policies and procedures regarding MLS and keybox systems and provided computer training to office staff. Assisted individual realtors with creation of business web sites. Assisted with the startup of creating a real estate continuing education school.

-EMPLOYMENT HISTORY-

JMP Consulting, Inc Owner/President June 2000 - Present

Ambling Companies Inc. Valdosta, GA. Applications Integrator from June 1999 - June 2000

Valdosta Technical College Valdosta, GA. Computer Training Coordinator from July 1998 - June 1999

John Alden Insurance, Miami FL. Training Manager from April 1997 - July 1998

The Wackenhut Corporation, Miami FL. Sr. Computer Training Specialist from October 1990 – May 1994

EDUCATION

Bachelor of Arts in English from the University of Kansas, Lawrence, KS.

Accepted on the Study Abroad program and attended senior year in Aberystwyth, Wales

Completed the Elliott Masie program, “How to Teach People to Use Computers.”

One week project management course from the National Seminars Group.

Completed a six month course on “Effective Speeches and Presentations” from Speakout, Inc of Miami, FL.

-END-

Recent Master's graduate

Ashley Hawk — Thu, 17 Jul 2008 19:47:34 -0400

I recently graduated with my Master's of Sociology in December. I am relatively new to the Savannah area and am looking to get involved in the community. I would love to work at a nonprofit in the social services sector but am open to any interesting employment opportunity. I am young, hardworking, intelligent, and organized. Any organization would benefit from hiring me. Please contact me for my full resume.

TN Teacher Relocating to Savannah

Chasity Morris — Thu, 24 Jul 2008 16:08:45 -0400

OBJECTIVE
------------------------------------------
I would love to be part of an organization that aims to make a difference in this world. Working with children has been the greatest creative outlet I have ever been afforded.

EXPERIENCE
------------------------------------------
6th Grade Certified Teacher (Anderson County Schools)
Education Coordinator (Boys & Girls Club of America)
Lead Pre-K Teacher (Head Start)
Camp Counselor (Tate's School of Discovery)
After-School Coordinator (Anderson County Schools)
Tutor (America Reads Initiative)
Americorps Member (Emerald Youth Foundation)

EDUCATION
------------------------------------------
Tusculum College (Bachelor of Arts in Education)
Pellissippi State Community College (Associate)

Broadcasting Professional

Ryan Watterson — Wed, 30 Jul 2008 09:36:08 -0400

EDUCATION

University of Tennessee Knoxville, TN
Masters of Science in Communications May 2007
Concentration: Journalism and Electronic Media

International Communication and the Workplace France and Belgium
Summer Study Abroad Program Summer 2006
International Communications

University of Tennessee Knoxville, TN
Bachelor of Science in Communications May 2005
Concentration: Journalism and Electronic Media
2nd Major: Theatre with a concentration in Performance

PROFESSIONAL EXPERIENCE

Broadcasting Professor and Communication Arts Advisor August 2007 – July 2008
Georgia Southern University Statesboro, GA
• Taught a variety of Communications classes including Public Speaking, Mass Communications, and Video 1: Studio Production.
• Advised students graduating in the field of Broadcasting.
• Served as videographer and editor to the department taping graduation, plays, and a promotional video.

Production Internship and Freelance Research Assistant August 2006 – present
Jupiter Entertainment Knoxville, TN
• Worked in show development aiding producers with in-depth research.
• Assisted producers with recreations for a variety of shows.
• Researched and developed a show proposal for the company.

Resident Assistant and Graduate Assistant December 2002 – present
University of Tennessee Housing Knoxville, Tennessee
• Planned events for 40 residents with two required monthly programs, often completed more.
• Used creativity to keep residents attending programs, managing low budget, and developing unity activities for a diverse floor.
• Mediated conflicts and counseling students with problems academically and emotionally.
• Maintained monthly budget reports and evaluations.
• Worked at front desk doing clerical work and receptionist duties.
• Managed Housing Departmental website and created the monthly newsletter, “The Hearthstone.”
• Photographed events for the department and presented as slideshows.

Production Internship and Scheduling Coordinator March 2005 – December 2005
Scripps Productions Knoxville, Tennessee
• Media logged and entered data into a production format.
• Assisted various producers coordinate and prepare for upcoming productions.
• Packaged and shipped various projects to different production companies.
• Scheduled in-house and field productions for the production crew.

COMPUTER SKILLS
Windows and Macintosh operating systems, Microsoft Office, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, QuickTime Pro, iPhoto, Internet Explorer, Safari, Firefox, Microsoft Publisher, Dreamweaver, ScheduAll, and Final Cut Pro. Proficient with DVCPRO camcorders and Panasonic MiniDv camcorders.

ACTIVITIES AND HONORS
GSU Toastmaster Advisor
Fall 2007 – Spring 2008
University of Tennessee Theatre Fall 2002 – Spring 2005
Tennessee Volunteer Channel Fall 2002 – Spring 2004
University of Tennessee National Broadcasting Society
Fall 2002 – Spring 2004
Reese Hall Residence Hall Association Fall 2001 – Spring 2005

Paige Gray- Imaginative Writer & Thinker

Paige Gray — Wed, 06 Aug 2008 15:35:23 -0400

Education

Masters of Arts in Journalism (May 2008)
Columbia College • Chicago, IL
Cumulative GPA 3.8/4.0
Courses included: Reporting Public Affairs, Courts & Law, Investigative Reporting, Magazine Journalism, Community News, Local and National Government, International Reporting

Bachelor of Arts in English, Minors in Spanish and Dance (May 2005)
Indiana University • Bloomington, IN
English Honors Program • Cumulative GPA 3.8/4.0

Related Experience

Assistant Editor (January –May 2008)
ChicagoTalks • Chicago, IL
http://chicagotalks-space.near-time.net
• Chose articles to publish for the Chicago neighborhood news site receiving funding from the Knight Foundation
• Edited at least one story every day that is featured on the site's home page
• Produced catchy, informative headlines

Editorial Assistant (January-May 2008)
Crain Communications • Chicago, IL
• Compiled, organized and edited data for the nationally recognized, award-winning weekly magazine Modern Healthcare
• Contacted important publication sources regarding articles, surveys and special projects

Writer/Intern (fall 2007-late January 2008)
Centerstagechicago.com • Chicago, IL
• Maintained and updated the Chicago Sun-Times online city guide with fresh, accurate information about local restaurants and all things entertainment to be done in Chicago
• Profiled three dining, music or theater venues each week to post on site
• Generated content and headlines for special projects and features

Columbia Links Mentor (summer 2007-present)
Columbia College • Chicago, IL
• Coached high school students in introductory journalism program
• Instructed students on various ways of interviewing, finding article sources, and story ideas as well as article composition

Writer/Intern (summer 2007)
Mint Magazine • Chicago, IL
• Researched and reported on variety of Chicago-focused topics for new publication
• Published article that explored adult-beginner recreational classes

Work Aide (October 2006-May 2007)
Columbia College Chicago • Chicago, IL
• Employed under the department administrative assistant to help complete clerical, organizational tasks in the college’s journalism department
• Assisted department faculty when needed

Professor Assistantship (spring 2007)
Columbia College Chicago • Chicago, IL
• Collaborated with journalism professor Norma Green to develop profiles on Columbia’s graduate program alumni
• Edited a Fulbright Scholar newsletter that journalism professor Elio Leturia designed

Writer (September 2005-May 2006)
Tipp-C • Lafayette, IN
• Communicated local area arts events through news articles in intelligent, artistic manner

Teacher/Counselor (July 2005-November 2005)
Purdue University • Lafayette, IN
• Created and conducted lesson plans for the class “Book-making and Storytelling” to gifted 1st and 2nd graders for a nine week Saturday course
• Contributed to and saw to needs of gifted children for three weeks as part of a Purdue University summer program

Marketing Manager (July 2004-May 2005)
Indiana Daily Student • Bloomington, IN
• Promoted readership of the newspaper through coordinating and organizing various events for the award-winning collegiate publication
• Supervised and expanded upon several projects, such as The Dining Scene, a print and online spotlight of local restaurants advertisers

Reporter, Designer, Copy Chief, Columnist
(fall 2001-summer 2003) Indiana Daily Student • Bloomington, IN
• Composed bi-weekly opinion columns concerning local, national, and social events
• Edited all copy, paying close attention to all newspaper detail including grammar, content and design
• Researched and interviewed sources in order to produce accurate, informative articles
• Organized print layout

Editor-in-chief, The Fine Print (fall 2003 -spring 2005) Indiana University • Bloomington, IN
• Responsible for basic page concept, execution and organization of English Undergraduate Web site

References

Suzanne McBride
Columbia College Chicago
Journalism Department
Director, News, Reporting and Writing
312-344-8907
708-908-0507
smcbride@colum.edu

Dana Kavan
Local Content Director
Examiner.com
312-339-1751
dkavan@examiner.com

Len Strazewski
Columbia College Chicago
Journalism Department
Director, Graduate Program
312-344-8910
lstrazewski@colum.edu

Rachel Knoble
Indiana Daily Student/IU Student Media
Assistant Director of Operations
812-856-5875
812-855-0763 (main line)
rknoble@indiana.edu

Administrative Assistant

Mary Williams Wade — Tue, 19 Aug 2008 09:18:40 -0400

Mary Williams Wade
11910 White Bluff Road R3
Savannah, GA 31419
(912) 335-2400
Email: connection_online@yahoo.com

Dear Sir or Madame:

I have over twenty years of experience working with diverse populations from all economics and educational backgrounds.

I have administrative and supervisory experience, as well as customer and human services experience. I have trained new staff members, participated on job search committees, developed and facilitated workshops, and case managed extensive caseloads while working for a community college and Welfare-To-Work collaboration.

In addition, I have experience in internet and computer operations, data entry and high volume call center technical help desk support. Other abilities include operation of all business machines, experience in Microsoft Office Suite, clerical and general office procedures, solid communication, interpersonal and excellent organizational skills.

Through my work, education and life experience, I believe I have acquired the skills and knowledge necessary to bring a wealth of desirable productivity to a firm such as yours.

The team building, networking, organizational and efficiency skills I have developed will be put to good use at your agency.

I believe my well-rounded customer service skills would be invaluable in this position. I have attached my resume and credentials for your review. I would appreciate an opportunity to interview for this position to further discuss my qualifications.

Thank you for your consideration.

Mary Williams Wade
11910 White Bluff Road R3
Savannah, GA 31419
(912) 335-2400
Email: connection_online@yahoo.com

Objective

A professionally challenging position with opportunities for advancement.

Qualifications

Highly-motivated team player with excellent supervisory, managerial and administrative skills.

Results oriented with exceptional organizational, interpersonal and solid communication skills.

Extensive experience in human and social services, assessment and case management.

Hard-working, flexible, self-starter, with a positive, professional attitude and strong work ethic.

Education

01/81 Mercy College Associates Degree A.A.S

- Computer Information Systems: WINDOWS: Word, Excel, PowerPoint, Access

- Computer Experience: DELL, IBM, HP, ITT, HONEYWELL, VAX

Certifications:

05/07 ARC of Onondaga Medication Administration Certification
01/04 Cornell University Family Development Credential
05/94 SUNY/EOC Business Automation – Microsoft Office Suite, Internet
05/81 Mercy College Liberal Studies, Humanities, Behavioral Science

Vocational: CPR, First Aid, Defensive Driving, Diversity, Corporate Compliance, HIPPA

Employment

6/05 – 01/08: Skills Instructor ARC of Onondaga, Syracuse, NY
Teaching, monitoring and assisting developmentally challenged adults in a residential setting with daily life skills and providing positive behavior supports; assisting client’s with daily health, hygiene and nutritional care as needed; monitoring and documenting health care needs and changes to medical condition; planning, coordinating and participating in consumers' external, social and community activities promoting inclusion and independence; interacting with families and service providers; ordered and maintained inventory of daily required medication(s); administered medication according to MAR; maintained incident reports, medical and daily activity logs; trained and supervised new staff.

10/03 – 03/04 Help Desk Technical Support Sutherland, Syracuse, NY
Provided technical income tax support at help desk call center via telephone/email; customer service for user’s of online tax preparation software; credit card billing, data entry and computer operations. Extensive internet knowledge base research, high call volumes.

03/95 – 06/05 Job Coach Onondaga Community College, Syracuse, NY
Provided extensive assessment, case management and counseling to individuals receiving public assistance services; maintained detailed case notes, statistical data and pertinent client information; provided referrals to area employers using the Department of Labor Job Bank, employment service providers and temporary employment agencies in collaboration with local community service and employment related service providers; processed Food Stamp determinations and conciliations, work experience referrals to community training agencies and post-employment follow-ups; facilitated mandatory Welfare-To-Work training initiatives, including job search, interviewing techniques, applications, resumes and job retention classes.

05/94 – 03/95 Order Processor Modular Pumps, Liverpool, NY
Processed highly technical and individualized pump systems according to client specifications; updated customer database; provided technical customer support; maintained inventory.

11/90 – 12/93 Night Auditor Desoto Hilton, River Street Inn, Savannah, GA
Front desk customer service, bookkeeping/accounting of daily cash and credit card transactions; handled multiple cash drawers, data entry, reservations and resolved customer complaints.

10/86 – 06/90 Order Fulfillment Manager TASA, Brewster, NY
Managed shipping, receiving, warehouse department; coordinated order processing for all inbound/outbound shipments; data entry, verified orders and processing of all other pertinent paperwork accompanying orders, coordinated work flow, staff assignments, inventory control.

04/83 – 12/86 Computer Operator Honeywell, Pleasantville, NY
Operated mainframe computer and peripheral devices, system backups; extensive data entry.

mdevane

Michael DeVane — Wed, 20 Aug 2008 08:52:43 -0400

Michael DeVane

912-631-1762 Michael.Devane@gmail.com

Summary of Qualifications

Innovative and talented Project Manager / Programmer with 15+ years experience. Combines excellent technical qualifications with project management achievements. Proven ability to effectively coordinate efforts of multiple team members while maintaining cost and deadline constraints. Quickly identify problem areas and implement effective solutions to meet corporate goals. Key strengths include: success oriented, resolute, analytical and experience.

• Project Management
• Rigorous Testing
• Intranet Development
• Trouble-shooting & Problem Resolution
• Software Development
• Software Library Coordination
• Concise Communications
• Design and Analysis

Professional Experience

VERISIGN, Savannah, GA 4/2002 – Present
Provider of Internet infrastructure services for the digital world
Switch Engineer/ Project Manager
Analyzed, developed, tested and implemented software modifications to resolve switch mediation software issues for cellular phone carriers. Delivered tested code to library system in order to expedite code to real-time production systems. Successfully maintained scope of project including quality and time. Coordinated efforts and supported development of technical support teams with required documentation resources to expedite service level agreement items. Communicated with external clients on technical issues and status of project.

SIX CONTINENTS HOTELS, Atlanta, GA 2/2000 – 10/2001
A global hospitality leader with more than 3200 properties worldwide
Software Programmer
Design and coding of Rate Code and Rage Category system (Rate Name pick list and Corporate Cross Reference database). Analysis and design of HITIS interface to the HOLIDEX computer reservation system. Modified code in the Guest Name Index portion of the hotel reservation system. These projects involved the usage of Assembler, C and C++ code and concepts along with a design document as an initial step in the lifecycle of the project.

LANDMARK SYSTEMS, INC Reston, VA 12/1999 – 12/2000
Provider of Systems Monitoring Software
Software Developer
Analysis and maintenance programming of Report Writer (Utilizes Assembler and VSE) under the Performance Works software suite. Principal Developer responsible for enhancing Navigraph, a performance measurement product. The Navigraph product enhancement utilized IBM 370 Assembler, TCP/IP and the VSE operating system.

Michael DeVane • Page 2 • Michael.DeVane@gmail.com

BEDFORD ASSOCIATES, INC., Norwalk, CT. 12/1997 – 12/1998
Software Consulting Firm for Travel and Financial Industry
Software Programmer
Analysis and programming with TPF 4.1 update and Year 2000 modifications for the Quantas Airlines QUBE system. Coded IBM 370 Assembler and TPFDF. Performed Coding and Analysis for Blueshift (Off-site ATM) project for Citibank using in-house database interface, in-house mapping, Sabretalk and IBM Assembler. At Amtrak, completed maintenance tasks in Pricing, Ticketing and Teletype packages for Amtrak’s ARROW system. Coded in Assembler. Developed on TSO operating system.

IBM, Poughkeepsie, NY 2/1997-12/1997
Leading International Software and Hardware provider
Software Programmer
Consultant on the Folders and Pockets project. This product is designed to store and access data in an organized fashion. Develop and maintain code using new TPF database technology (TO2), and ISO-C. Also assumed testing and maintenance responsibilities for TCP/IP and TPF portion of Folders and Pockets.

USAir, Winston-Salem, NC 11/1994 – 11/1996 Leading Domestic Airline
Senior Software Engineer
Consultant with USAir in their Flight Operations and Revenue Management Information Services area. Produced code for FLIFO, Flight Planning, Flight Movement/Times, and Automated Baggage Runner Applications. Tools used were IBM 370 Assembler and TPFDF. Prominent developer for Goldfile (Special Rates) project using TPFDF, SPM and IBM 370 Assembler

AMR Corp, Ft. Worth, TX 7/1990 – 10/1994
Leader in Software Services in the Hospitality and Airline Industry
Programmer
Developed Application Software using C/370, TPFDF, TPFDF/C, CMSTPF, VPARS, REXX, and a test simulation tool, TESTPRO. Work in the CNR area included producing summary displays based off of information from the Customer Name Record (CNR). Work in Application Support included support and development of an in-house screen simulation tool, as well as support with CMSTPF and VPARS. Also, Assisted in development plan for maintenance utility for the CONFIRM project. Developed and maintained Sabretalk and Assembler application software in the TPF environment for the Flight Attendant Scheduling, Flight Services Support, and Flight Planning. Tools utilized included TPFDF, VPARS, Instruction Trace and many in-house utilities.

Education & Training

Project Management Classes – Armstrong Atlantic State University, Savannah, GA
C++ programming class – Dutchess Community College, Poughkeepsie, NY
C Programming Class - High Point University, High Point, NC
Business Classes – University of Texas, Arlington, Arlington, TX
Teacher Certification – Mathematics – Valdosta State University, Valdosta, GA
Bachelor of Science – Applied Math – Florida State University, Tallahassee, FL

Technical Expertise

C++
C / UNIX
IBM 370 Assembler
C, C/370, TPFDF
TPF
Sabretalk
VSE
MySQL
PHP
Z (Cobol derivative)
JavaScript
HTML
UNIX commands and scripts

hard worker looking for work

Anna Lorenz — Thu, 28 Aug 2008 12:12:16 -0400

Hi. My name is Anna Lorenz. I am currently unemployed and looking for work. I have expierance in resturaunt, sales, security,and various other feilds. I would like to get back into waitressing, but am not too picky and at this point really need a job. I am a hardworker and fast learner. I am willing to pull extra hours and have a completely open availability. Please look over my resume and if you feel you might have the right job for me let me know.

Ian Adelman-Analytical & Creative thinker/writer

Ian Adelman — Fri, 29 Aug 2008 16:08:54 -0400

Objective:
I want to use my skills as a creative and analytical thinker and writer to help an organization communicate with the community that it serves.

Education:
Spring 2008
Harvard Extension School, Cambridge, Ma.
- Courses in opinion writing and ocean environments

May 2006
University of New Hampshire, Durham, N.H.
-B.A. English
Completed the following writing course: editing, news writing, creative non-fiction, fiction, poetry, and memoir as well as nume.........rous literature courses.

Experience: My employment history has not included any writing experience but each occupation involved cooperation, responsibility, and independence. All of my jobs have ended on the best of terms.

O'Lalor Painting/Self-employed painting: 8/2007-8/2008
Concord, Ma.
Supervisor: Mark O'Lalor 978-944-1569
Painted and prepped residential properties for a detail oriented boss.

Nelson Horticultural Services: 10/2006-8/2007
Worked and traveled throughout New Zealand. Embraced various cultures and values through my experience with coworkers and assimilation into communities.

Downeast Sailing Adventures: 6/2006-10/2006 (as well as many other summers)
Bar Harbor, Me.
Supervisor: Andrew Keblinsky: 207-288-2216
As the captain, ran daily trips aboard a 67-foot schooner with 30 passengers. Trained and supervised a crew of three and ensured that the outings were both safe and memorable.

Business Education Teacher

Dana R. Barnes — Mon, 01 Sep 2008 14:19:50 -0400

CAREER OBJECTIVE: To obtain a Business Education position in a high school setting with the opportunity to teach.

EDUCATION:

Savannah State University Savannah, Georgia
Bachelor of Business Administration, Computer Information Systems
Concentration: Applications Development
Graduation Date: December 10, 2005

Georgia Southern University Statesboro, Georgia
Master's of Counselor Education
Concentration: School Counseling
Anticipated Graduation Date: May 2011

Completed / Pass.........ed Exams
GACE Basic Skills Assessment, 4/28/07 and 10/27/07
GACE Business Education Content Assessment, 3/29/08

Relevant Interests:
Business Communications & Information Technology, Management, and Career Development

EMPLOYMENT:

10/07-Present Savannah State University
Savannah, Georgia
Office Assistant
~Carry out the mission of the Office of Retention and Student Success
~Maintain testing schedules using Microsoft Outlook and Banner 7
~Generate correspondence such as letters and memorandums
~Assist with telephone inquiries and office visits of students, parents, faculty, and other staff as it relates to the Office of Retention and Student Success
~Accurately handle cash transactions using Microsoft Excel

2/00-01/07 JCPenney Savannah, Georgia
Customer Service Associate
~Demonstrated positive customer service effectively in all situations
~Trained new employees
~Resolved customers' problems regarding JCPenney's products

VOLUNTEER EXPERIENCE:

March of Dimes Savannah, Georgia
~Provided professional gift-wrapping hourly
~Secured donated funds into safe

AWARDS RECEIVED:

Savannah State University Honors Award, Spring 2004, 2005

PROFESSIONAL MEMBERSHIPS:

Association of Information Technology Professionals, 3/02-8/04

Manager/Consultant/Project Manager

Dane Bickley — Sat, 06 Sep 2008 11:13:50 -0400

DANE C. BICKLEY

279 Devon Way
West Chester, PA 19380
Home: 610-696-4097/Cell: 610-235-6533
danebickley@comcast.net

CAREER SUMMARY

A multifaceted career involving office management, project and program management, staff supervision, strategic planning, budgeting, energy and environmental planning, community relations and public affairs.

PROFESSIONAL EXPERIENCE

Exelon Corporation, Kennett Square, PA 2000 – 2008
Exelon Corporation is one of the nation’s largest e.........lectric utilities with approximately $19 billion in annual revenues.

Public Affairs Director
Fulfills wide range of high-level assignments and responsibilities including corporate strategic planning, public affairs, stakeholder management, regulatory and legislative issue management, merger and acquisition assessments, and special projects. Highlights include development of regional marketing/generation and environmental strategies; conduct acquisition due diligence assessments; implement environmental initiatives; and develop/conduct stakeholder relations’ plans.
• Successfully completed environmental permitting and community relations plans resulting in the construction of a power plant in Chicago
• Work on an international team from the World Business Council for Sustainable Development resulting in the product document – Sustainability and the Electric Industry
• Developed and conducted several stakeholder management programs associated with successful environmental projects
• Worked on corporate strategic teams involving plans for marketing, renewable resources, and long range planning
• Provided public affairs and community relations services focused on legislative and regulatory issues

Industrial Resource Center Program 1995 - 2000
Commonwealth of Pennsylvania, Harrisburg, PA

Economic Development Program Manager
Responsible for oversight of the Industrial Resource Center Program, a statewide, multi-million dollar program to provide educational, training and consulting services to manufacturers in Pennsylvania.
• Overall administration of the Program, which included budgeting, annual audits, strategic planning, coordination with federal programs, participation in regional board meetings, and other activities essential to Program success.
• Developed and implemented statewide project database
• Represented state at various federal meetings and conferences
• Created and conducted statewide Annual conference for the Industrial Resource Centers

Pennsylvania Energy Development Authority, Harrisburg, PA 1986 - 1995
A statewide energy authority responsible of supporting energy research and development projects as well as a vehicle for commercial financing of energy projects.

Executive Director
• Responsible for all activities associated with leadership of the Authority including board management, staff supervision, project reviews and implementation, legislative reporting and communications
• Developed Annual Reports for the Authority for presentation to the Pennsylvania State Legislature and the public
• Successfully managed over 100 research and development projects in the State of Pennsylvania
• Completed commercial financings of several large energy projects in the state

Various Positions: 1973 - 1986
• PA Governor’s Energy Council – Bureau Director
• US Department of Interior, Office of Surface Mining (Western Region) – Community Planner
• PA Department of Environmental Resources – Environmental Planner

EDUCATION

Pennsylvania State University, Masters of Urban and Regional Planning
Gettysburg College, BA, Liberal Arts
Real Estate License

SOME CAREER HIGHLIGHTS
 At creation of Pennsylvania Department of Environmental Resources served in policy office creating the first PA Environmental Master Plan
 Served as head of socio-economic section of USDOI Office of Surface Mining permitting numerous mining operations and creating mitigations and benefits to workers and families associated with large mining operations
 As head of Pennsylvania Energy Development Authority, managed over 100 R&D projects including clean coal and renewable technologies and several project financial transactions.
 Worked on multi-year project with World Business Council for Sustainable Development – Sustainability and the Electricity Industry.
 Participated in development of corporate strategies, built a power plant in Chicago (permitting and community relations), contributed to renewable policy activities, and implement some innovative projects involving numerous NGOs and regulators.
 Received the first Exelon Chairman’s Environmental Award for Environmental Stewardship.