Case Manager

General Job Description: As a Case Manager at Miles you will be in charge of scheduling, billing, and assisting the neutrals in your office(s). You will work alongside members of the management team expand the Company’s ADR services across the Country. We are looking for an adaptive, hard worker that is excited by the challenges that come along with being a part of a growing company. Because the Company is growing so quickly, there are many advancement opportunities for those willing to work hard.

Required Duties:
• Send invoices from QuickBooks
• Follow-up on new client leads
• Sell the companies services to prospective clients
• Help clients with the scheduling process
• Input new cases into the scheduling software (Time Matters)
• Prepare analytical reports at month and quarter-end
• Calculate quarter-end bonuses for neutrals within excel
• Disseminate directives from management to office neutrals and subordinate staff members

Desired Qualifications
• Proficient in excel (vlookup and pivot tables)
• Some experience with Time Matters
• Some experience with QuickBooks
• At least one year of management experience
• Sales experience

Travel Requirements
• Travel around the Southeast 10-15% of the time