Junior CRM Administrator

Job title Junior CRM Administrator
Company Name Great Dane
Location Savannah
Date Posted Thursday, March 28, 2019
Job Type Contractor


Great Dane is now looking for a temporary Junior CRM Admin for a 6 month independent contract opportunity at our Savannah, Georgia office.

As part of a small CRM team, you will work closely with the Sales and Marketing groups to provide day-to-day support of business operations in Salesforce. You’ll be the primary CRM support for the Sales team: managing sales activities, developing reports and dashboards, and handling ad-hoc user requests.

In this role, you’ll serve as the go-to person for Salesforce functional knowledge and will interact directly with sales reps, managers and executives. You’ll collaborate with the CRM team on implementation projects, serving as the liaison for the sales group and coordinating with other internal teams. You’ll be expected to suggest enhancements to our systems to accommodate business needs. You’ll assist with training for sales teams, helping to grow adoption throughout the organization.

The ideal candidate will have strong technical skills and be able to quickly learn and demonstrate the capabilities of our Salesforce instance.

This is a temporary, independent contract position; the expected duration is 6 months and requires onsite attendance in our Savannah office.

Primary Responsibilities:

Perform basic Salesforce administrative functions and other routine support tasks
New user setup and onboarding and user account maintenance
Monitor adherence to data quality standards
Track and report on end-user compliance with sales processes
Provide support for customized objects, layouts, views and work flows
Create custom reports and dashboards
Collaborate with development teams and vendors to enable new capabilities or bug fixes
Assist the CRM team with ongoing analytical, administrative and operational tasks
Troubleshoot and resolve or escalate support issues

2+ years Salesforce experience (preferably Sales Cloud)
2+ years working in a professional environment
Advanced experience with Excel and MS Office Suite
Strong understanding of CRM best practices
Ability to work independently, collaborate with teammates, and communicate effectively with end users who have varying degrees of technical abilities
A demonstrated ability to meet deadlines and prioritize concurrent obligations
Proactive in carrying out responsibilities, with strong follow-through and ownership of initiatives
A broad level of understanding regarding sales and marketing operations preferred
Previous experience working in an agile environment preferred
Please provide a detailed resume and salary expectation for the temporary independent contract assignment.

Additional Information

This is a temporary independent contract opportunity only
Great Dane is an Equal Opportunity Employer
To apply: Please send a detail resume and salary requirements to mwillis@greatdane.com